Project Performance Increase
Improved maintenance efficiency and project performance.
The highest priority of the Change Management and Incident Management is the controlled implementation of changes to your business-critical SAP systems and non-SAP systems, so that the risk of system failures and service interruptions is avoided, where possible. The SAP Run Guide from KaTe is a requirement-oriented SAP integrated Change and / or Incident Management concept which uses the extensive capabilities of the multi-tools in SAP Solution Manager for Project Management. Here we store the entire expertise from the automotive and finance industries.
Through the Work Center, the SAP Solution Manager provides extensive opportunities to plan changes in your SAP system landscape, to schedule, to control and successfully execute in your set time frame and budget.
Analysis of the actual processes for change management and customized development of what the desired processes are.
Delivery time approximately 2 weeks.
The Run Guide is the perfect environment for professional Change Request Management and Incident Management.
The Change Request Management enables your projects to remain stable throughout, using the SAP Solution Manager (maintenance, implementation, templates and upgrade projects): from change management and project planning, resource management and cost control, to physical transport of the changes from the development environment to the production environment.
Permanent changes in software and configuration as well as large project implementations provide ongoing challenges for ensuring data consistency and the implementation of a secure project control. The Change Request Management integrates the functions of the Service Desk for the Change Request Management into the SAP Solution Manager, and extends the project control by integrating the project planning with the cProjects platform to control the transport workflows.
The Change Request Management supports processes such as urgent corrections that can be implemented rapidly and directly in the production environment, or activities related to maintenance projects such as implementation, upgrade or template projects. Even changes to systems and components are supported.