SAP Solution Manager
Incident Management
- Uniform processes for all users
- Holistic documentation, clear responsibilities and process transparency
- Automate ticket workflows
With the Incident Management of the SAP Solution Manager, you can quickly design an ITIL compliant service workflow and guarantee compliance with your SLA (Service Level Agreement).
This eliminates disruptions as quickly as possible and minimize negative impacts on business processes.
The advantages of the SAP Solution Manager in Incident Management, are mainly responsible for increasing the efficiency of the processes.
With the IT Service Management – Incident Management SAP Solution Manager by KaTe:
Incident Management ,,Out of the Box”
Customized Incident Management
ITSM – Incident Management Workshop
Delivery time between 2 and 4 weeks!