ChaRM “Out of the Box”
SAP – Change Management with the Solution Manager makes it possible to live an ITIL-certified workflow in your company within a very short time. From request to implementation, a role-specific process ensures maximum security and transparency.
Our Introductory offer for you:
- Ready-to-use change management tool for SAP and NON-SAP systems
- Activated change management, base-configured and ITIL compliant including standard workflow
KaTe guarantees:
- Basic configuration and process installation from a single source
- Overall contact (POC) for all requirements
- KaTe as a certified SAP software house specializes in the Solution Manager
- Reference projects in the automotive industry or finance industry lead to a quick process comparison
- As certified SAP partner we have the tool competence (ChaRM) and PM method competence (proven by the company for project management)
ChaRM “Out of the Box” offers you the following advantages:
Single Source of Truth
Solution Manager as “Single Source of Truth” – one Tool – ONE Truth
Security
Maxumim security trough role-specific controlled workflows
Transparency
More transparency – you always have a complete overview of all processes and their status
Auditability
Complete auditability
ITIL
ITIL certiefied
We perform the following for you:
- Basic Setup & Configuration of your Solution Manager
- Configuration of General & Admin Change Transaction Types
- Setting up the template user for 5 users, incl. Best practice authorization model
- Documentation and explanation using “how-to documents”
Completion guaranteed within 2 weeks!